CMS Live Chat Help

Questions about Medicare, PECOS, NPPES ?

CMS Live Chat

Please visit the CMS Live Chat if you have any questions regarding any of the topics mentioned above.  Provider enrollment, NPI registration, obtaining your Medicare ID (PTAN), etc.

CMS Live Chat Help

Frequently Asked Questions (FAQs)

How do I obtain an NPI?
You can obtain a National Provider Identifier (NPI) through the National Plan and Provider
Enumeration System (NPPES).
If you have an I&A account and wish to apply for an NPI as an Individual Provider, you must use
your I&A User ID to login to NPPES and apply for an NPI as an Individual Provider.

Where do I enroll to be a Medicare provider or supplier?
You can submit an application to be a Medicare provider or supplier through the Provider
Enrollment Chain and Ownership System (PECOS).

If our individual providers/organizational providers are enrolled in Medicare, are they
automatically enrolled in PECOS?
Medicare enrolled individual providers/organization providers are in PECOS. If the individual
providers/organization providers have already enrolled in Medicare you do not need to enroll them
again.

I have an NPPES account for an NPI; can I use it in I&A?
Yes, if you are an Individual Provider with an NPPES account for your NPI, you can login to I&A
using your NPPES User ID and password. You may also use this account to log in to PECOS and
EHR Incentive Program.

Website: https://eus.custhelp.com
By E-mail: [email protected]
By Phone: 1-866-484-8049 (Toll-Free)
1-866-523-4759 (TTY/TDD)

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